Privacy policy

This is a translation of the German version. In case of any discrepancy, the German version shall prevail.

This page explains which personal data we process when you visit this website or contact us by email or phone, for what purpose and on what legal basis.

This website sets no cookies and uses no analytics or tracking tools and no social media plugins.

Controller

The controller responsible for data processing on this website is:

Phone:

+49 170 5200584

Email:

info@3d-customprojects.com

Hosting and server log files

This website is hosted by:

Email:

info@vegasystems.de

Data protection:

privacy@vegasystems.de

When you open a page, the server automatically stores information transmitted by your browser: IP address, date and time of access, page requested, amount of data transferred, the previously visited page (referrer), browser type and operating system.

This data is needed to deliver the website securely and reliably and is not combined with other data. The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest is the secure and error-free operation of the website. The log files are deleted after 14 days.

We have concluded a data processing agreement with the hosting provider pursuant to Art. 28 GDPR.

Encryption

This website uses TLS encryption, which you can recognise by “https://” in your browser's address bar. The connection between your browser and our server therefore cannot be read by third parties.

Contact by email or phone

If you contact us by email or phone, we process your details, for example name, email address, phone number and the content of your enquiry, to handle your request. The legal basis is Art. 6 (1) (b) GDPR if your enquiry relates to an order, otherwise Art. 6 (1) (f) GDPR. In that case our legitimate interest lies in answering your enquiry.

Emails to us are received and stored on our own mail server.

Storage period

We store your data for as long as is necessary to handle your enquiry. If no order results and there is no further contact, we delete the data no later than 14 days after the last contact.

If an order results, we keep quotes, invoices and business correspondence in line with the statutory retention periods, in particular § 147 of the German Fiscal Code: as a rule six years for quotes and business correspondence and eight years for invoices. The legal basis is then Art. 6 (1) (c) GDPR.

Fonts

The Roboto Condensed font is hosted locally on our server. No connection to servers of Google or other third parties is made when you visit the website.

Your rights

You have the right at any time to:

• access to your stored data (Art. 15 GDPR)
• rectification of inaccurate data (Art. 16 GDPR)
• erasure of your data (Art. 17 GDPR)
• restriction of processing (Art. 18 GDPR)
• data portability (Art. 20 GDPR)

Simply contact us using the details above.

Right to object

Where we process your data on the basis of a legitimate interest (Art. 6 (1) (f) GDPR), you may object to this processing at any time pursuant to Art. 21 GDPR on grounds relating to your particular situation.

Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is:

Last updated: November 2026